Privacy Policy
Last updated: May 19, 2026
1. What We Collect
When you sign up for Lux IPTV, here's what we end up knowing about you:
- Your name and email address
- Billing info (processed by our payment partners — we never see your full card details)
- Device type, IP address, browser info (standard stuff every website logs)
- Usage patterns, so we can figure out what's working and what's not
2. What We Do With It
Only what's needed to run the service:
- Process your subscription and keep your account active
- Help you when you reach out to support
- Send you service-related emails (renewal reminders, security alerts, major updates)
- Make the service better based on how people actually use it
- Prevent fraud and comply with legal obligations
3. How We Protect It
SSL encryption, secure servers, restricted access. Standard industry stuff. We don't share your info with third parties for marketing. Period.
4. Third-Party Services
We use payment processors and email providers to run the business. They're reputable, GDPR-compliant, and we don't sell them your data — they just process transactions and deliver emails on our behalf.
5. Cookies
We use minimal cookies — mostly for the site to function and basic analytics. No tracking for ads, no shady cross-site stuff. You can disable cookies in your browser if you prefer.
6. Your Rights
You can ask us what data we have on you, request corrections, or ask us to delete it. Email [email protected] and we'll handle it.
7. Changes
If we update this policy, we'll post the new version here with an updated date. If you keep using the service after changes go up, that counts as acceptance.
8. Contact
Privacy questions? [email protected].